Shipping policy
Shipping Policy
At FaceBliss Beauty, we are committed to delivering your order safely and efficiently within the United States.
Shipping Area
We currently ship exclusively within the United States.
Shipping Cost
We offer free standard shipping on all U.S. orders.
Estimated Delivery Time
Estimated delivery time is up to 7 business days from the date your order is shipped.
Business days are Monday through Friday, excluding federal holidays.
Please note that delivery times are estimates only and are not guaranteed.
Order Processing
Orders are processed on business days only. Orders placed on weekends or holidays will begin processing on the next business day.
If there is a delay caused by payment verification, address issues, or temporary stock unavailability, we will contact you using the information provided at checkout.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
Carrier Responsibility
Once an order has been handed over to the shipping carrier, delivery is managed by the carrier.
FaceBliss Beauty is not responsible for shipping delays caused by the carrier, weather conditions, service interruptions, or other circumstances beyond our control.
All delivery dates provided are estimates only and are not guaranteed.
Incorrect Shipping Information
Please make sure your shipping address is entered correctly at checkout. FaceBliss Beauty is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost, Stolen, or Delivered Packages
If a package is marked as delivered but cannot be located, please first contact the carrier directly and check with neighbors, household members, or the delivery location.
If a package is marked as delivered but cannot be located, please first check with neighbors, household members, the delivery location, and the carrier.
If you still cannot locate the package, please contact us at facebliss.skincare@gmail.com within 5 business days of the delivery update.
We will assist you in reviewing the shipment details and, where applicable, help initiate a carrier claim.
Requests for replacement or refund related to missing delivered packages are reviewed case by case based on carrier confirmation and order history.
Contact
If you have any questions about your order or shipping status, please contact us through the contact information provided on our website or +1 (213) 562 9739, facebliss.skincare@gmail.com